Merlin Flaig
Mediation
International Moderation
Conflict Coaching
PROFESSIONAL SUPPORT IN CONFLICT SITUATIONS, TEAM PROCESSES, AND EVENTS.
Approach
With appreciation: being there for everyone involved.
With openness: building a trusting environment.
With structure: creating clarity and overview.
With internationality: understanding other perspectives.
With impartiality: accompanying difficult conversations.
With professionalism: acting flexibly and effectively.
Offer
Mediation
Resolving conflicts and finding joint solutions
In mediation, all parties involved bring their own pieces of the puzzle. I help you sort them, bring hidden pieces to light, and put them together in a way that creates a viable picture for everyone involved.
Conflicts are part of living and working together but sometimes they become entrenched and block cooperation or coexistence.
In mediation, I provide a safe space in which all parties involved can share their perspectives and needs.
I guide you through the process and help you develop solutions that are viable for everyone.
Who can benefit from mediation?
- Professional teams and working groups
- Couples and families
- Neighbors, associations and communities
Your benefits:
- Deal with conflicts constructively
- Gain new perspectives
- Find viable solutions
International Moderation
Organising events professionally and internationally
In moderation, the pieces of the puzzle are usually already in place. With my international expertise, I ensure that all participants can present their pieces and that your event is professionally facilitated.
Sometimes structure, clarity, and a common thread are needed.
As a facilitator, I support groups, teams, or organisations in working together to achieve results: efficiently, in a structured manner, appreciatively, and in a goal-oriented way.
When is moderation useful?
- (Scientific) workshops and closed-door meetings
- (International and interdisciplinary) team and strategy processes
- Decision-making and planning rounds
- Dialogue and participatory events
Your benefits:
- All voices are heard
- Clear process for constructive results
- Focus on content by relieving the burden of structure and process flow
Conflict Coaching
Gaining clarity and remaining capable of acting
In conflict coaching, we work together to reveal the pieces of your puzzle. I support you in understanding your own needs and developing a clear strategy before you enter into dialogue with others.
Sometimes it is helpful to sort things out on your own, understand your own role, and develop strategies for how to proceed.
In conflict coaching, I help you see the next step more clearly and act with greater confidence.
When is conflict coaching useful?
- You are stuck in a conflict and don't know how to address it.
- You want to prepare for a difficult conversation.
- You need a neutral person to help you sort out your thoughts.
- You are looking for a way to deal constructively with anger, dissatisfaction, or frustration.
Your benefits:
- Recognise your own interests, needs, and boundaries more clearly
- Develop communication strategies
- Gain self-confidence before a conversation or mediation
About

I have been working with international and interdisciplinary teams and individuals for almost 15 years.
With over five years of professional experience in (international) scientific cooperation and networking, and several study and research stays on four continents, I have acquired the intercultural skills and language abilities to advise and support you in challenging situations.
I have the experience to view people and situations with a differentiated perspective.
You can rely on my openness, empathy, calm demeanour, and adaptability. My goal is to facilitate an appreciative and diversity-sensitive communication and conflict culture and to help you implement this in your work environment or private life. To this end, I provide an open and safe space for you in which you can concentrate on the content while I take care of the structure.
- international
- process-oriented
- sensitive to discrimination
- empathetic
- structured
- confidential
- appreciative
- science-based
- Master of Arts in Social Sciences, Global Studies Programme, double degree: University of Freiburg and University of Cape Town
- Bachelor of Arts in International Relations and Social Sciences, University of Erfurt
- Certified mediator in accordance with the criteria of the German Federal Association of Mediation (Bundesverband Mediation e.V.), INeKO - Institute at the University of Cologne
- Graduate of the 55th Postgraduate Course, German Institute of Development and Sustainability (IDOS, formerly German Development Institute / Deutsches Institut für Entwicklungspolitik (DIE))
- Trainer for Global Learning / Education for Sustainable Development (BNE) (Engagement Global, ICJA Freiwilligenaustausch weltweit e. V.)
- Completion of several Anti-bias and anti-discrimination trainings (Phoenix e.V., Netzwerk für Demokratie und Courage e.V., EJBF Weimar)
Memberships
- Federal Association for Mediation in Germany (Bundesverband Mediation e.V.), professional association for promoting understanding in conflicts conflicts
- Critical Mediation Network - a German network of mediators committed to anti-discrimination, anti-racism, and power-conscious practice